Support Center

Questions & Answers

  • Are iGPS Watches Waterproof

    iGPS devices are water resistant not waterproof. We do not recommend submerging the device underwater or subje...

    Jun 26, 2017 06:20PM UTC
  • Contact Us

    8660 College Pkwy Suite 160 Fort Myers, Florida 33919 P: 1-800-723-4955 Hours: Monday - Friday 9am - 5:30pm E...

    Jun 26, 2017 06:45PM UTC
  • Is there a contract

    No. This is a month to month usage device. You may activate and deactivate your service plan anytime.

    Jun 26, 2017 07:00PM UTC
  • Is there a monthly service plan

    Yes. The iGPS watches require our monthly service plan. The service plan is $15.95 a month. The plan includes ...

    Jun 26, 2017 07:05PM UTC
  • Will it work with my phone

    Our watches are designed to work as an independent service our your mobile plan and device. As long as you hav...

    Jun 28, 2017 03:26PM UTC
  • How does it work

    Please watch and enjoy our video!

    Jun 26, 2017 07:15PM UTC
  • What is the return policy

    You have 14 days from the day you receive your device to return it. We do recognize there may be various reaso...

    Jun 26, 2017 07:29PM UTC
  • Do iGPS watches work internationally

    Yes! Please visit our home page and click on International Use on the top right hand co...

    Jun 26, 2017 07:47PM UTC
  • Does this work with Verizon, AT&T, Sprint, T-Mobile etc...

    iGPS is an independent service that specializes in the devices we sell. We act as the service provider so we c...

    Jun 26, 2017 08:35PM UTC
  • Is there texting or text messaging

    Communication and staying connected with your child is very important. Traditional text messaging, such as " H...

    Jun 26, 2017 08:55PM UTC

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